Camarillo couple donates $300,000 to California Lutheran University
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Read More →Long, difficult recovery ahead after fire, mudslides
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Read More →Finding the right fit for customer service
By K.T. Connor Customer service is a curious concept and can be quite befuddling. Does it mean excellence? Efficiency? Courtesy? Some time ago I had to sort it out. I was working with the souvenir shop manager of the baseball stadium my client owned. The manager was frustrated with one of her retail clerks. “I Read More →
Read More →Thousand Oaks nearing approval of 1,100 new housing units
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Read More →Housing issues dominate Central Coast economic outlook
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Read More →Every decision needs to pass the self-test
By Carl Oliver Every decision has some risk of being recognized in hindsight as a bad decision. Good business ethics aim to prevent bad decisions. So business ethics training usually teaches people to use the rational decision-making process. Rational decision-making is a corporate ideal. Intuitively it looks like the route to the wisest decision. Even Read More →
Read More →Rigali: Let backward thinking pull you forward
By Laura Azzalina Rigali When’s the last time you asked yourself where you want to be as a person and as an executive, and where you want your business to be? Why do you get up in the morning? What’s the point of all the work you do? As a business leader, it’s critical that Read More →
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